In this article, we will be covering
1. Collecting the due amount
If a customer has a due amount, it will show up in the customer profile and when the customer makes a booking they will have an unpaid dues tag beside their name to indicate that they have a payment due
To collect the due amount you can follow the below steps:
Navigate to the customer profile
Under the payments tab, you will be able to see the order with has a due amount. Click on the info icon
Order information will open up, click on collect
Select the payment type and click on complete order
The payment will be added and the order will be updated
2. Writing off a due amount
To write off a due amount you can follow the below steps:
Navigate to the customer profile
Under the payments tab, you will be able to see the order which has a due amount. Click on the info icon
Order information will open up, click on write-off
Enter the amount you want to write off from the due and click on write-off
The system will ask you to confirm the write-off request to proceed, as once you write off payment you will not be able to undo it. Click on confirm
The amount will be written off and the order will be updated
